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  • ✇Euromaidan Press
  • Russia’s biggest electronics chain delays seller payments as it expands online
    Independent businesses selling through M.Video, Russia’s largest electronics chain, waited months to receive customer payments for goods already sold. One seller received it only after filing a formal demand that usually precedes a lawsuit, according to a Vedomosti report. The sellers are independent businesses using M.Video’s website as their storefront. Under M.Video’s seller contract, a customer buys from the independent business while M.Video collects the payment as
     

Russia’s biggest electronics chain delays seller payments as it expands online

24 août 2026 à 10:18

v.mideo store at grozny mall in chechnya

Independent businesses selling through M.Video, Russia’s largest electronics chain, waited months to receive customer payments for goods already sold. One seller received it only after filing a formal demand that usually precedes a lawsuit, according to a Vedomosti report.

The sellers are independent businesses using M.Video’s website as their storefront. Under M.Video’s seller contract, a customer buys from the independent business while M.Video collects the payment as the seller’s agent.

The business pays M.Video a commission for listing the product and handling payment and delivery. Until M.Video transfers the proceeds, the seller has already handed over the product but has not received the money from the sale.

Some sellers turn to legal demands

Sellers said payments for goods sold in May and June were still missing in August. One sent M.Video a formal demand on 13 August, giving the company five days to pay and waiving interest. The money arrived on 18 August.

Another business said its demand went unanswered, while its assigned manager stopped responding. It continued shipping orders until mid-July because M.Video had promised to transfer payment for its May sales.

Similar complaints had already surfaced two months earlier. M.Video told ABN that transfers were regular, but rapid growth sometimes required additional checks before funds could be released. The same report cited a business that had waited 24 working days after approving its sales statement; its previous transfer had also arrived late.

Independent sellers are taking a larger role in M.Video’s business. M.Video’s annual results show that products from these sellers accounted for one in every ten orders in 2025. According to its half-year marketplace update, turnover from these businesses quadrupled year-on-year as M.Video expanded beyond electronics. The number of products listed grew nearly sixfold.

The shift follows heavy losses in M.Video’s store-based business. M.Video’s annual results show that it lost about 64 billion rubles (about $770 million)—nearly one-fifth of its annual revenue. The chain closed hundreds of underperforming stores and opened only 11.

  • ✇Climb to the Stars
  • Anthropic payment woes – resolved [en]
    [en] TL;DR: enter card details manually, not using Link, if you need to change your payment method and it’s stuck. Three days ago my Claude Pro subscription was up for renewal but I’d forgotten to top-up the prepaid credit card I use for this. It was (logically) declined and my subscription was suspended.  I was using Link as the payment method. No sweat, I thought, I’ll top up the credit card and “try again”. No luck, still declined.  Cool cucumber, I’ll just use another card this
     

Anthropic payment woes – resolved [en]

13 avril 2026 à 14:59
[en]

TL;DR: enter card details manually, not using Link, if you need to change your payment method and it’s stuck.

Three days ago my Claude Pro subscription was up for renewal but I’d forgotten to top-up the prepaid credit card I use for this. It was (logically) declined and my subscription was suspended. 

I was using Link as the payment method.

No sweat, I thought, I’ll top up the credit card and “try again”. No luck, still declined. 

Cool cucumber, I’ll just use another card this month. Clicked through to select an other payment method, but… once I was back on the Anthropic payment screen, the active payment method displayed was still the first card that had been declined.

What I did:

What I got:

Then I went a bit wild. I tried to change the payment method again. I went into Link and removed the card, leaving only the second one, but the payment was still attempted by Anthropic (Link?) with the card I had removed 🥴 

I logged out of Link and back in. I even tried Apple Pay. My card transaction statement shows a string of $0 card checks, and my inbox is full of e-mails telling me my payment was unsuccessful, but that is all that there is to show for these efforts. Whatever card I chose, Anthropic insisted on trying the same one again and again.

At some point, inspiration hit and I tried settling the open subscription invoice from inside Link directly, with my other card, instead of through the Anthropic billing screen. That worked! 

But I wasn’t out of the woods. I wanted to buy some extra usage (I know, I know). The same frustrating dance started again, to no avail. 

I decided to let it rest 24 hours and try again.

I tried again today. Same same.

In desperation (of course I’d already had a frustrating chat with Fin the Anthropic “support bot” and sent an e-mail to support) I tried chatting up the Link support chatbot. It confirmed that there was indeed a trace of the failed purchase on their side. At least something! I requested a human, and started chatting up my credit card’s support too, as I now had a clear indication that the purchase request had left Anthropic’s walls.

I’ll spare you the hour of slow, mind-numbing, half-chatbot-half-human support chats. You’ve been there I’m sure. There would be a lot to say.

In the end, after going around in many more circles, here is what worked:

  • I clicked to change the payment method on checkout on the Anthropic site
  • I disconnected Link in there
  • I entered my card details manually

What I did (notice how I’m not signing into Link here):

What I got (notice how this time I actually did manage to get it to switch to the Mastercard and drop the Visa!):

Lo and behold, the payment went through! 

(This is the second card, mind you, I’m not that crazy. Next step, before my next subscription invoice comes around, will be to try and make a purchase with the initial – preferred – card. Maybe by then the e-mail the service cyborg promised with details of why the transaction failed will have reached me.)

Sharing this in hope it can spare at least one other person some headaches.

See on Reddit.

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