Independent businesses selling through M.Video, Russia’s largest electronics chain, waited months to receive customer payments for goods already sold. One seller received it only after filing a formal demand that usually precedes a lawsuit, according to a Vedomosti report.

The sellers are independent businesses using M.Video’s website as their storefront. Under M.Video’s seller contract, a customer buys from the independent business while M.Video collects the payment as the seller’s agent.

The business pays M.Video a commission for listing the product and handling payment and delivery. Until M.Video transfers the proceeds, the seller has already handed over the product but has not received the money from the sale.

Some sellers turn to legal demands

Sellers said payments for goods sold in May and June were still missing in August. One sent M.Video a formal demand on 13 August, giving the company five days to pay and waiving interest. The money arrived on 18 August.

Another business said its demand went unanswered, while its assigned manager stopped responding. It continued shipping orders until mid-July because M.Video had promised to transfer payment for its May sales.

Similar complaints had already surfaced two months earlier. M.Video told ABN that transfers were regular, but rapid growth sometimes required additional checks before funds could be released. The same report cited a business that had waited 24 working days after approving its sales statement; its previous transfer had also arrived late.

Independent sellers are taking a larger role in M.Video’s business. M.Video’s annual results show that products from these sellers accounted for one in every ten orders in 2025. According to its half-year marketplace update, turnover from these businesses quadrupled year-on-year as M.Video expanded beyond electronics. The number of products listed grew nearly sixfold.

The shift follows heavy losses in M.Video’s store-based business. M.Video’s annual results show that it lost about 64 billion rubles (about $770 million)—nearly one-fifth of its annual revenue. The chain closed hundreds of underperforming stores and opened only 11.

Ukrainian drones struck a logistics complex belonging to Russian online retailer Ozon in Orenburg on 23 August, the second Ozon warehouse hit in two days, monitoring Telegram channels reported. The site sits about 1,200 km from the war zone, near Russia's border with Kazakhstan. Hours earlier, a large fire tore through a separate warehouse outside St. Petersburg, roughly 900 km north of Ukraine, though local authorities declared no drone or missile threat.

Drones hit Russia's biggest Ozon warehouse

Ukrainian monitoring channel Exilenova+ published video of the strike moment, after which a fire took hold on the site. Independent Russian outlet Astra analyzed eyewitness footage showing an emergency vehicle racing toward the depot. The complex spans more than 200,000 m² and was designed to hold over 31 million items, ranking among Ozon's biggest in Russia.

The warehouse stands inside the city's special economic zone, a tax-favored industrial park on the eastern edge of European Russia. The first phase opened in August 2024, and a second building followed in 2025.

Orenburg mayor Albert Yumadilov claimed several drones were downed over the special economic zone and that debris fell on the Ozon complex, starting a fire that crews quickly put out with no one hurt. 

Ozon confirmed the strike, saying it evacuated more than 300 workers, pulled its goods from the marketplace and stopped taking new deliveries while the site sat idle. 

A second fire near St. Petersburg, with no air-raid alert

Overnight, a large blaze hit a warehouse in the Kolpino area south of St. Petersburg. Astra established that the warehouse stood about 350 m from an Ozon site, and witnesses said they heard no drones or air defense. Ukrainian Telegram channel Exile+ identified the burning facility as a storage warehouse run by Logistera.

Part of a widening campaign on Russian marketplace logistics

The Orenburg hit followed the first-ever Ozon strike a day earlier, at a warehouse in Chapaevsk, Samara Oblast. Before turning to Ozon, Ukrainian drones had struck more than 10 warehouses belonging to the larger Russian marketplace Wildberries. Such marketplace hubs move not only consumer goods but dual-use items like electronics and drone components that can reach Russia's military.